User Researcher (all genders)

UNION TANK Eckstein GmbH & Co. KG

Berufsfeld
Technik

Position
Vollzeit

Jetzt bewerben

User Researcher (all genders), UNION TANK Eckstein GmbH & Co. KG

We develop
products and
services that make
many things easier.
And you?

UTA Edenred ensures professional mobility throughout Europe. It is
important to us that you want to make a difference! We are looking for a full-time position as of now: User Researcher (all genders)

Your responsibilites:

Define and evolve user research strategy in close collaboration with Product Design and Product Management, aligned with business outcomes
Design and conduct qualitative and quantitative research tailored to product goals and user flows
Embed research into shaping and discovery rituals, ensuring insights inform decisions early in the product lifecycle
Lead and manage en-to-end research operations (e.g. interviews, usability testing, workshops, surveys), including participant recruitment, ensuring compliance, consent, and representative user samples
Synthesize findings into clear deliverables (personas, journey maps, opportunity briefs), engage stakeholders, and drive a user-centered product culture
Create rigorous, repeatable research protocols, build a scalable user knowledge repository, and enable research at scale across squads through templates, guidelines, and lightweight frameworks
Act as a strategic partner for Product and Design, not only as a research executor

Your profile:

At least 3 years of professional experience in user research, ideally in B2B, tech-driven, or complex product environments, with a track record of delivering high-impact research; experience in the mobility or EV charging sector is a plus
Expertise in designing and conducting qualitative and quantitative studies and translating insights into actionable product and business decisions
Strong skills in participant recruitment, research operations, and user research tools to drive scalable, efficient research campaigns
Ability to synthesize complex data into clear, evidence-based recommendations and communicate findings to diverse stakeholders
Collaborative, proactive, and hands-on leader with exceptional communication, storytelling, and problem-solving skills, thriving in fast-paced, Agile environments
Fluent in English and German with French or Italian as a plus

What do we offer?

Shopping Card
with 50 € per month

Flexible
working hours

Hybrid
working

Do you want to drive things forward? Then apply via our Career Portal !
Please provide your salary expectations, earliest possible starting date, and the reference number YF-38621.

Your contact person: Mira Kuhn
Senior Talent Acquisition Specialist /

UNION TANK Eckstein GmbH & Co. KG
Heinrich-Eckstein-Str. 1 • 63801 Kleinostheim •

Jetzt bewerben