We develop
products and
services that make
many things easier.
And you?
UTA Edenred ensures
professional mobility throughout Europe. It is
important to us that you want to make a difference! We are looking for a full-time position as of now: User Researcher (all genders)
Your responsibilites:
- Define and evolve user research strategy in close collaboration with Product Design and Product Management, aligned with business outcomes
- Design and conduct qualitative and quantitative research tailored to product goals and user flows
- Embed research into shaping and discovery rituals, ensuring insights inform decisions early in the product lifecycle
- Lead and manage en-to-end research operations (e.g. interviews, usability testing, workshops, surveys), including participant recruitment, ensuring compliance, consent, and representative user samples
- Synthesize findings into clear deliverables (personas, journey maps, opportunity briefs), engage stakeholders, and drive a user-centered product culture
- Create rigorous, repeatable research protocols, build a scalable user knowledge repository, and enable research at scale across squads through templates, guidelines, and lightweight frameworks
- Act as a strategic partner for Product and Design, not only as a research executor
Your profile:
- At least 3 years of professional experience in user research, ideally in B2B, tech-driven, or complex product environments, with a track record of delivering high-impact research; experience in the mobility or EV charging sector is a plus
- Expertise in designing and conducting qualitative and quantitative studies and translating insights into actionable product and business decisions
- Strong skills in participant recruitment, research operations, and user research tools to drive scalable, efficient research campaigns
- Ability to synthesize complex data into clear, evidence-based recommendations and communicate findings to diverse stakeholders
- Collaborative, proactive, and hands-on leader with exceptional communication, storytelling, and problem-solving skills, thriving in fast-paced, Agile environments
- Fluent in English and German with French or Italian as a plus
What do we offer?
Shopping Card
with 50 € per month
Flexible
working hours
Hybrid
working
Do you want to drive things forward? Then apply via our Career Portal !
Please provide your salary expectations, earliest possible starting date, and the reference number YF-38621.
Your contact person: Mira Kuhn
Senior Talent Acquisition Specialist /
UNION TANK Eckstein GmbH & Co. KG
Heinrich-Eckstein-Str. 1 • 63801 Kleinostheim •